Privacy Policy

This Privacy Policy explains how JIEUN PUZZLE handles information when you use the game. The game is designed so that core gameplay does not require you to create an account.

1. Information handled by the app

Local game data

JIEUN PUZZLE may store game data locally on your device so that your progress and settings can be restored when you return to the game. This may include information such as level progress, stars, unlocked friends, accessories, active friend, sound or haptic settings, and other gameplay preferences.

This local game data is not, by itself, a user account and is not intended to identify you personally.

Information you send to support

If you contact us for support or to report an advertisement, we may receive the information you choose to provide, such as your email address, message, device model, operating system version, approximate level, and screenshots you attach.

Advertising and technical information

JIEUN PUZZLE may use third-party advertising services to provide optional rewarded ads and interstitial ads. Advertising providers may process technical information such as IP address, device and app information, advertising identifiers when permitted, ad impressions, ad interactions, diagnostics, and coarse location inferred from network information. The exact data handled depends on the advertising provider, device settings, regional requirements, and consent choices.

2. App Tracking Transparency

If a release configuration requests permission to track activity across other companies' apps or websites, iOS will present Apple's App Tracking Transparency permission prompt before such tracking is allowed. You can deny that request. Your choice can also be changed later in iOS Settings, subject to Apple's controls.

If tracking is not used in the release configuration, the app should not display the tracking permission prompt solely for advertising that does not require tracking.

3. How information is used

Information may be used to:

• operate and save game progress and settings;
• deliver and measure advertisements;
• provide optional rewarded-ad benefits;
• diagnose crashes, technical errors, or advertising failures;
• respond to support requests and advertisement reports;
• protect the app and comply with applicable legal obligations.

4. Sharing of information

We may share or allow processing of information with service providers that are needed to operate the app, such as advertising, platform, hosting, or support providers. These providers handle information under their own terms and privacy policies.

We may also disclose information if required by law, to protect users or the app, or in connection with a legal request.

5. Data retention

Local gameplay data generally remains on your device until it is overwritten, reset, cleared by the operating system, or the app is deleted. Information sent directly to support may be kept only as long as reasonably necessary to respond to the request, maintain support records, prevent abuse, or comply with legal obligations.

Third-party advertising providers determine retention for information they process under their own policies.

6. Your choices and controls

• You may decline an optional rewarded ad and continue using the game without that reward.
• You can manage tracking permissions in iOS Settings if the app requests ATT permission.
• You can remove local game data by using any in-app reset feature where available, clearing app data where the platform permits, or deleting the app.
• You may contact us to ask about information you previously sent directly to support.

7. Children

JIEUN PUZZLE does not require a child or any other user to create an account to play. We do not intentionally ask users to submit sensitive personal information through the game. If you believe a child has sent personal information to us through a support message, please contact us so we can review the request.

8. Security

We use reasonable technical and organizational measures appropriate to the nature of the app. However, no storage or transmission method can be guaranteed to be completely secure.

9. International processing

Third-party service providers may process information in countries other than the one where you live. Their handling of information is governed by their policies and applicable law.

10. Changes to this policy

We may update this Privacy Policy when the app, advertising configuration, service providers, or legal requirements change. The effective date at the top of this page will be updated when a material revision is published.

11. Contact

Developer / Operator: JIEUN GAMES
Support email: support.jieungames@gmail.com